Speak when you are angry and you will make the best speech you will ever regret. -Ambrose Bierce Few books literally change your life as soon as you read them. Crucial Conversations is a famous book among many circles — for good reason. I finally read it in its entirety recently and was blown away by theContinue reading “My Favorite 8 Nuggets from “Crucial Conversations,” the Life-Changing Book on Difficult Dialogue”